SET Wellness

Legal

Privacy Policy

This Privacy Policy explains how SET Wellness may collect, use, disclose, and protect information when you visit our website, contact us, or interact with our services.

Last updated: August 10, 2026

01

Information We Collect

The information we collect depends on how you interact with SET Wellness. It may include information that you provide directly and information collected automatically when you use the website.

Information You Provide

  • • Name
  • • Email address
  • • Phone number
  • • Billing and shipping information
  • • Order and transaction details
  • • Messages submitted through contact forms
  • • Other information you voluntarily provide

Information Collected Automatically

  • • IP address
  • • Browser and device information
  • • Pages viewed and website interactions
  • • Referring pages or websites
  • • Approximate location derived from technical data
  • • Cookie and similar technology data

Please do not submit sensitive medical information through general website contact forms unless a feature specifically requests that information and explains how it will be handled.

02

How We Use Information

SET Wellness may use information for legitimate business and operational purposes, including to:

  • • Process, review, fulfill, and support orders.
  • • Communicate about transactions, inquiries, and support requests.
  • • Provide requested product, testing, or research information.
  • • Operate, maintain, secure, and improve the website.
  • • Detect fraud, abuse, security incidents, or unauthorized activity.
  • • Maintain business and transaction records.
  • • Comply with legal, tax, accounting, regulatory, and contractual obligations.
  • • Send marketing communications when permitted and subject to your choices.

03

Payments & Transactions

Payments may be processed through third-party payment providers. Depending on the checkout system used, payment information may be submitted directly to a payment processor rather than stored by SET Wellness.

Payment providers may collect information such as card or account details, billing information, transaction data, device information, and fraud-prevention signals in accordance with their own privacy policies and legal obligations.

This policy should be updated to identify relevant payment providers if and when specific processors are integrated into the website.

04

Cookies & Analytics

The website may use cookies, pixels, local storage, log files, and similar technologies to operate website features, remember preferences, understand traffic, maintain security, and measure website performance.

If analytics, advertising, or behavioral-tracking tools are added, this Privacy Policy and any required cookie or consent mechanisms should be updated to accurately describe those technologies and the choices available to visitors.

05

How Information Is Shared

SET Wellness may disclose information when reasonably necessary to operate the business and provide requested services. Recipients may include:

  • • Payment processors and fraud-prevention providers.
  • • Shipping carriers and fulfillment providers.
  • • Website hosting, infrastructure, and technical providers.
  • • Customer-support and communications providers.
  • • Analytics or marketing providers, if used.
  • • Accountants, attorneys, insurers, and professional advisers.
  • • Government authorities or other parties when required by law.

Information may also be disclosed in connection with a business transaction such as a merger, financing, reorganization, acquisition, sale of assets, or similar corporate event, subject to applicable law.

06

Data Retention

Personal information may be retained for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, recordkeeping, fraud prevention, dispute resolution, and compliance with tax, accounting, contractual, or legal requirements.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

07

Data Security

SET Wellness seeks to use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information handled.

No website, network, storage system, or electronic transmission can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or maintained through the website.

08

Marketing Communications

If SET Wellness offers promotional email or text communications, those messages will be sent in accordance with applicable law and available consent requirements.

You may opt out of promotional communications using the unsubscribe or opt-out method provided in the message. Transactional or service-related communications, such as order confirmations or support responses, may still be sent when necessary.

09

Privacy Rights & Choices

Depending on where you live and the laws that apply, you may have rights or choices regarding personal information. These may include the ability to request access, correction, or deletion of certain information, or to opt out of certain types of marketing or data processing.

Rights are not absolute and may be subject to verification, exceptions, record-retention obligations, and other limitations under applicable law. Requests may be submitted through our Contact page.

Contact SET Wellness

10

Children's Privacy

The SET Wellness website is not directed to children under the age of 13, and we do not knowingly seek to collect personal information from children under 13 through the website.

If you believe a child has provided personal information through the website, please contact us so the matter can be reviewed and addressed as appropriate.

11

Third-Party Services & Links

The website may link to or interact with third-party websites, publications, payment services, carriers, social platforms, or other services. Their privacy practices are governed by their own policies, not this Privacy Policy.

We encourage you to review the privacy information provided by third parties before submitting personal information to them.

12

Changes to This Privacy Policy

SET Wellness may update this Privacy Policy to reflect changes in website functionality, business practices, service providers, technologies, or applicable law.

The “Last updated” date at the top of this page identifies the most recent revision. Material changes may also be communicated through the website when appropriate.

13

Privacy Questions?

Contact SET Wellness if you have a question about this Privacy Policy or would like to submit a privacy-related request.